AIRPORT MANAGEMENT
AND CUSTOMER CARE
APTECH CERTIFIED PROFESSIONAL
IN AIRPORT MANAGEMENT & CUSTOMER CARE
COURSE COVERAGE
AIRPORT MANAGEMENT
& CUSTOMER CARE
This course prepares you for a successful career in the airline & aviation industry. With the rules of air travelling undergoing a major shift, every passenger requires the assistance of trained airport managers and skilled professionals. Top airports and airlines always looking for trained professionals who can manage the services and maintenance unit, fixed base operations, airport transportation, catering, baggage handling, and transport scheduling. Keeping these demands in mind, Aptech provides you complete, in-depth training in all aspects of airport management. On completing this course, you can work in any department of an airport or airline company in India and around the world.
Duration
13 Months
Eligibility
10+2
Exit Profile
Cabin Crew
Ground Support Operrations
Ground Crew
Airline Agent
Customer Service Agent
Baggage Handler
COURSE HIGHLIGHTS
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Gain in-depth knowledge of the principles & operational procedures of the aviation industry
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Understand the roles and responsibilities associated with human resource at the airport, fuel-efficiency, elements of trim, and the functionality of the load sheet
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Improve your presentation & communication skills
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Quickly complete the course using fast-track option
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Gain job-skills for careers in passenger handling, airport operations and management
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Get 100% job placement assistance
Age Criteria 18 - 26 Years
CURRICULUM
The course curriculum includes:​
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Airport & aviation operations
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Passenger & baggage handling
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Airport ramp management
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Inflight service, safety & security
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Ancillary services
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Fares & ticketing
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Presentation & communication skills
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Grooming skills
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Customer service
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Interview skills
