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GROUND STAFF 
SERVICES

ground staff services

APTECH CERTIFIED PROFESSIONAL IN
GROUND STAFF SERVICES

course coverage

COURSE COVERAGE

Because of the rate at which the aviation industry has grown, there has been a considerable rise in the requirement of employing ground staff as well. But the problem with this profession is the fact that it requires individuals to have certain qualities and talents that are unique and different. Aptech Aviation Hazra's professional course in ground staff training in kolkata will prepare you to handle ground activities at airports & airline companies. The need and demand for efficient ground staff is increasing. The air traffic in India is expected to be 450 million by 2020**. In addition, tons of cargo is transported by air daily. AAHA’s course trains you to handle both people & cargo, and to work in various job roles in the areas of airport handling, cargo and transportation, passenger handling, and customer service. On successfully completing the course, you will have in-depth knowledge of the principles and operational procedures utilized by the aviation industry and will be able to deal with customer enquiries efficiently.

course highlights

COURSE HIGHLIGHTS

  • Get in-depth training in most in-demand aspects of Ground Staff Services.

  • Learn the fundamentals of ground staff services such as aviation operations, aircraft & airport basics and passenger & baggage handling

  • Hone your business communication skills

  • Quickly complete the course using fast-track option

  • Get 100% job placement assistance

Curriculum

CURRICULUM

The course curriculum includes:

  • Persona management

  • Soft skills

  • Principles of Aviation

  • Aviation operations

  • Customer service for global clientele

  • Resource management at airports

  • Load and trim

  • Cargo and DGR

  • Flight scheduling

  • Airport ramp management

  • Baggage Handling

GROUND STAFF 
SERVICES

GROUND STAFF  SERVICES Duration

Duration

6 Months

GROUND STAFF  SERVICES Eligibility

Eligibility

10+2 & Graduation

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Age Criteria     18 - 26 Years

GROUND STAFF  SERVICES Exit Profile

Exit Profile

Guest Service
guest supervisor
passenger services staff
cargo

Guest Services Personnel

Guest services Supervisor

Passenger Services Staff

Cargo Handling Staff

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