
GROUND STAFF &
HOSPITALITY

APTECH CERTIFIED PROFESSIONAL
IN GROUND STAFF & HOSPITALITY

COURSE COVERAGE
This course prepares you for a range of job roles in airports, airlines and hotels. With the exceptional growth in the number of tourists visiting India every year, a qualified professional has huge employment opportunities. By 2028, there will be over 3.3 crore jobs in the travel and tourism industry.** This includes employment by hotels, airlines, travel companies and other passenger transportation services. With Aptech Certified Professional in Ground Staff and Hospitality, you can prepare for a range of in-demand careers.
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With Aptech Certified Professional in Ground Staff and Hospitality, you can prepare for a range of in-demand careers.

COURSE HIGHLIGHTS
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Get in-depth training in most in-demand aspects of hospitality such as F&B management, housekeeping and guest services
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Learn the fundamentals of ground staff services such as aviation operations, aircraft & airport basics and passenger & baggage handling
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Hone your business communication skills
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Quickly complete the course using fast-track option
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Get 100% job placement assistance

CURRICULUM
The course curriculum includes:
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Airport & aviation operations
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Travel desk
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Fares & ticketing
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Reservation desk
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Housekeeping services
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Accounting
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F&B Services
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Hygiene & safety
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Business communication
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Customer Services
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Grooming Skills
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Passenger & baggage handling
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Travel & Tour Operations
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Computer reservation system
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Guest Services
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Housekeeping management
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Food counter – services & sales
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Advanced English
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Presentation & communication skills
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F & B preparation
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Personality development
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Interview skills
GROUND STAFF &
HOSPITALITY MANAGEMENT

Duration
8 Months

Eligibility
10+2 & Graduation

Age Criteria 18 - 26+ Years

Exit Profile










Front Desk Officer
Counter Sales Executive
Beverage Manager
Reservation Desk Exe.
Housekeeping executive
Travel Desk Manager
Facility Executive
Tour Manager
Guest Relation Manager
Ground Support Operations


Ground Crew
Baggage Handler


